In today’s fast-paced world, the need for fast, reliable delivery is greater than ever. This ranges from sending important documents and small parcels to electronics and household items. But until now, arranging a courier in Kenya often involved making calls, following up manually, or visiting dispatch points.
That’s changing fast.
With this brand-new feature from CargoPal, you can now place a delivery order directly from your phone, without needing to speak to anyone. The entire process—from booking to pickup to real-time tracking—happens through the app.
What Is This New Delivery Feature?
CargoPal, known for powering logistics software for courier companies in Kenya, has just launched a consumer-facing feature that lets you:
- Open the app
- Enter pickup and delivery details
- Confirm and place the order
- Sit back while your item is picked up and delivered
- Get notified at every step
It’s a fully digital, on-demand delivery experience, designed for individuals and small businesses alike.
Why It Matters: The Problem It Solves
Before this, sending a package meant:
- Searching for a courier online or in town
- Making phone calls
- Negotiating rates
- Wondering where your parcel was during delivery
Now, with just a few taps, you skip all that. It’s faster, safer, and far more convenient.
“We’ve spent years helping courier companies digitize their systems,” says a representative from CargoPal.
“Now we’re bringing that power to the end-user.”
Who Can Use It?
This feature is perfect for:
- Students sending parcels across counties
- Online sellers offering local delivery to customers
- Businesses dispatching documents
- Families sharing packages within or between towns
Whether you're in Nairobi, Eldoret, Kisumu, or Mombasa, the system is designed for nationwide scale.
How It Works – Step-by-Step
- Download the CargoPal app
- Create an account (takes less than 1 minute)
- Select "Place a Delivery"
- Enter pickup and drop-off locations
- Choose preferred delivery time
- Confirm the order
- Track your delivery in real-time
Your package is handled by trusted courier partners already using CargoPal’s logistics software—so your delivery is in good hands. You are also able to select whichever courier service you prefer.
What Makes It Stand Out?
- ✅ Real-Time Tracking
- ✅ Transparent Pricing
- ✅ Secure Handoffs with Proof of Delivery
- ✅ Notifications at Every Step
- ✅ Fast Dispatch Times
- ✅ Simple, Mobile-First Interface
Built for Kenya’s Growing Digital Economy
Kenya has become one of Africa’s tech leaders, with rising demand for digital services that save time and cut friction. This feature is part of a larger trend toward on-demand, mobile-first logistics.
And unlike general ride-hailing or global courier apps, this system is:
- Built for Kenyan users
- Powered by local courier networks
- Supported by a platform already trusted in the logistics sector
What’s Next?
CargoPal plans to enhance this new feature with:
- In-app mobile payment
- Driver ratings and feedback
- Saved delivery locations for regular users
- Pickup scheduling for businesses
Final Thought
If you’ve ever thought, “I wish I could just send this without calling anyone,” now you can.
CargoPal’s new delivery request feature puts full control in your hands—right from your phone. Whether it’s a single parcel or a regular business need, the process is finally as easy as sending a message.
Ready to experience it?
Download CargoPal and place your first delivery order today.
